When you started a business, you probably weren’t thinking about how to make sure your software systems all spoke the same language. You might have started out with only one or two systems, and over the years, have expanded the numbers of services and systems that you use to run an effective business. But if your data isn’t stored in a hub, and your systems can’t communicate with one another…you might be missing out on big opportunities for efficiency.
On the surface, buying a bunch of different software programs, or paying for multiple subscription services might look like an easy way to set things up, but this approach comes with drawbacks. We’d like to share a view of why system integration is important, and what risks you might be taking without it.
Broadly speaking, systems integration is exactly what it sounds like: it’s setting up all of your systems to speak to one-another, giving you a single point of storage for your data, and a holistic picture of what is happening in your business. You can achieve this through an off-the-shelf solution, or a custom-built solution that brings all your existing data and systems into one place.
So, what are those risks mentioned earlier? Well, if your data is split across multiple systems, this is creating inefficiencies. Your reporting is going to be less accurate, less holistic, and often incomplete – especially if different systems are recording similar data in different ways. On top of this, you’re also likely losing employee productivity. Dipping into multiple systems to manually pull data and collate into a more complete picture is a time-consuming and error-prone process. In turn, this means you may be less able to serve your customers – because you’re missing out on important insights that aren’t being surfaced in your existing reports.
These are potentially some very big drawbacks, and a great argument for investing the time and money to integrate your systems. You’ll be able to realise benefits such as:
- Better decision-making through increased visibility of business activity. Holding your data in one core system allows your employees to access this easily, and identify business risks or trends that may be otherwise obscured. Operate on real-time data with full integration.
- Increased employee efficiency and satisfaction. Your employees will appreciate the ease of reporting, and you’ll benefit from time and cost-savings. No more manual data collection is a win for everyone. Data automation further streamlines your operations.
- Data insights lead to better business performance – including better profitability. If your integration solution also extends to the systems used at point-of-sale, you’ll have a continuous, real-time flow of customer data that can be benchmarked against business activities. Adjust your operations accordingly, and both your customers and your profit margins will thank you.
- Long-term savings. With the centralised data, you’ll be able to find cost savings in many areas of the business – through better customer response, increased employee productivity, and better decision making. The initial outset of completing an integration project will pay dividends for years to come.
How can Halkin Business Partners help?
At Halkin Business Partners, we can develop a solution customised for your business needs, complete with recommendations through to full integration and implementation – a true end-to-end solution. With over 20 years of experience across sales, operations, accounting and technology, Halkin Business Partners can provide a best in market, scalable technology solution that will work hard for your business. For more information Click here